Terms and Conditions

DBK99's Terms and Conditions — complete and transparent

Please read these Terms & Conditions carefully before using our platform. By registering on dbk99, you are deemed to have accepted all of these terms.

Last Updated: January 2026

Original Summary of Terms

A quick overview of the most important points

Age verification is mandatory

You must be at least 18 years old to open an account on dbk99. Accounts found to belong to minors will be closed immediately and any deposited funds will not be refunded.

One Person, One Account

Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be permanently closed.

Bonus Terms

All bonuses carry specific wagering requirements. Bonus funds must meet the designated conditions before they can be withdrawn. These conditions will always be clearly disclosed.

Fraud Prohibited

All forms of fraud, system manipulation, and misconduct are strictly prohibited. If such activity is proven, the account will be terminated and the balance forfeited.

Data Protection

Your personal information is stored in accordance with our Privacy Policy. We do not sell or share your data with third parties.

Legal Jurisdiction

Any disputes regarding dbk99's Terms & Conditions will be resolved at the platform's sole discretion, and its decision shall be final.

1
General Terms & Applicability

By accessing, browsing, or registering an account on the dbk99 platform, you are deemed to have fully accepted these Terms & Conditions. These terms are governed by the applicable laws and regulations of Bangladesh.

These Terms & Conditions constitute a legally binding agreement between dbk99 and the user. If you do not agree with any part of these terms, please refrain from using the platform.

Important: dbk99 reserves the right to update these terms at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

  • These terms apply to all game types — casino, slots, and Sports Betting.
  • All decisions made by dbk99 are final and binding.
  • In the event of a conflict between the Bengali and English versions of these terms, the Bengali version shall prevail.
2
Account Registration & Eligibility

To register an account on dbk99, you must meet the following eligibility requirements. Failure to meet these conditions will prevent registration, and any existing accounts found in violation will be closed.

  • You must be at least 18 years must be.
  • Each person may only One Account may retain.
  • You must provide accurate and truthful information at the time of registration.
  • Each mobile number can only be linked to one account.
  • You are solely responsible for keeping your account password confidential.
  • Please notify our support team promptly if any of your account details change.

Warning: Accounts created with false information will be immediately closed and all funds will be forfeited.

As part of the account verification process, dbk99 may request identity verification at any time. Failure to respond to such a request may result in your account being temporarily suspended.

3
Deposit & Payment Methods

Dbk99 currently supports deposits via Mobile Banking, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

  • The minimum deposit amount for each payment method is listed on its respective page.
  • Deposits are generally credited to your account within 1 to 5 minutes.
  • If a deposit fails to arrive, please contact support with your transaction ID.
  • Deposits from third-party accounts are not accepted.
  • No additional charges are applied to deposits.

Please note: Always use the correct reference number when making a deposit. dbk99 will not be held responsible for deposits made with an incorrect reference.

4
Withdrawal Rules & Process

To withdraw from dbk99, your account must be fully verified. Withdrawals can only be processed to the same payment method used for the deposit.

  • Withdrawal requests are typically 5 to 30 minutes is processed within.
  • During peak hours, processing may take up to 24 hours.
  • A minimum withdrawal amount applies — see the withdrawal page for details.
  • Withdrawals from an account can only be made to that account holder's own payment account.
  • The applicable wagering requirements must be met before any bonus funds can be withdrawn.

If a withdrawal request is declined, the dbk99 support team will inform you of the reason. For larger withdrawals where verification is incomplete, additional documentation may be required.

5
Bonus & Promotional Offers

All bonuses and promotional offers on dbk99 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

  • Welcome Bonus Available to new members one time only.
  • For each bonus's Wagering Requirement (WR) applies separately.
  • Bonus funds may not be available for use on certain games.
  • Bonuses are generally valid for 7 days — any unused bonus will be forfeited upon expiry.
  • You cannot have more than one bonus active at the same time.
  • Any misuse of the bonus system will result in the bonus being cancelled.

VIP Program: Regular players automatically earn VIP points. VIP members enjoy exclusive bonuses and benefits, which are subject to separate terms and conditions.

6
Gaming Rules & Code of Conduct

All users must follow certain basic rules while playing on dbk99. These rules apply equally to every user on the platform.

  • All game outcomes are determined by an RNG (Random Number Generator) — completely fair and unbiased.
  • If a game is interrupted due to a technical error, that round will be considered void.
  • Winnings obtained by exploiting software bugs or errors will not be honoured.
  • In Live Casino games, the dealer's decision is final.
  • Official results will be used to settle Sports Betting outcomes.
  • Betting history and game logs are stored on dbk99 servers and serve as the definitive record.

Prohibited activities: The use of bots, automated software, game manipulation, or collaborative betting is strictly prohibited. Any such activity will result in permanent account closure.

7
Responsible Gaming Policy

Dbk99 is committed to responsible gaming. We believe gaming should be a source of entertainment and should never negatively impact anyone's life.

On our platform, you can set your own deposit limits, bet limits, and session times. If you feel your gaming is getting out of control, please use the self-exclusion option.

  • A self-exclusion request will take effect immediately.
  • Any attempt to open a new account during an exclusion period will be rejected.
  • For more details, visit our Responsible Gaming View page.
8
Privacy & Data Protection

Dbk99 has a separate Privacy Policy This policy applies alongside these Terms & Conditions.

  • Your data is protected with SSL 256-bit encryption.
  • Your data is never sold to third parties.
  • Information may be disclosed to relevant authorities when required by law.
  • Contact our support team to view or delete your personal data.
9
Account Suspension or Closure

Dbk99 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

  • If any part of the Terms & Conditions is violated.
  • If registration with false information is proven.
  • Multiple accounts found belonging to the same individual.
  • Evidence of fraud or system manipulation.
  • If there is suspicion of money laundering or any unlawful activity.

Users may also request account closure at any time through the support team. An opportunity to withdraw any remaining balance will be provided before the account is closed — however, if the account is closed due to a terms violation, the balance may be forfeited.

10
Changes to Terms & Enforceability

Dbk99 reserves the right to amend these Terms & Conditions, in part or in full, at any time. Users will be notified via the app or email before any changes take effect.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

Last updated: These Terms & Conditions were last updated in January 2026. If you have any questions, please reach out to our support team via Live Chat.

Regarding the Terms & Conditions General FAQ

Answers to the most frequently asked questions about the Terms & Conditions

Yes, real money held in your account (excluding bonuses) can be withdrawn at any time — provided your account is verified and no terms have been violated. Bonus funds require wagering requirements to be met before withdrawal.

Contact the support team to find out why a bonus was cancelled. Bonuses are typically cancelled due to a terms violation, expiry, or wagering on ineligible games. The support team will provide full details and offer a resolution where possible.

Yes, two different individuals from the same household may each open a separate account — however, each person must use a unique mobile number and ID. If multiple accounts are accessed from the same device, verification may be required.

In most cases, users are informed before an account is closed. However, in serious cases such as fraud or money laundering, the account may be suspended immediately and full details provided afterwards.

If significant changes are made to the terms, you will be notified via app notification and your registered email (if provided). The "Last Updated" date at the top of this page will also be revised. We recommend checking this page regularly.

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